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Shipping and Delivery Policy

Last Updated: 23rd March 2024

Thank you for shopping at pratishtha.co. Below outlines our shipping and delivery policy to ensure transparency and clarity for our valued customers.

  1. Order Processing Time:
  • All orders are processed within 15 business days (excluding weekends and holidays) after receiving payment confirmation.
  • Orders placed after [time] will be processed the next business day.
  1. Shipping Methods and Carriers:
  • We offer shipping via [List of shipping methods available, e.g., standard shipping, express shipping].
  • The carrier used for delivery will be UPS, FedEx, USPS, Maruti Courier .
  1. Shipping Rates and Timeframes:
  • Shipping rates will vary depending on the shipping method selected and the destination of the package.
  • Estimated delivery timeframes will also vary based on the shipping method chosen and the destination.
  • Customers can view estimated shipping costs and delivery times at the checkout page before completing their order.
  1. Shipping Destinations:
  • We currently ship to addresses within INDIA.
  1. Order Tracking:
  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your order by using the provided tracking number on the carrier’s website.
  1. Delivery Issues:
  • Pratishtha.co is not responsible for any delays in delivery caused by circumstances beyond our control, such as natural disasters, customs delays, or postal strikes.
  • In the event of a lost or undelivered package, please contact our customer support team at +919823209279 for assistance.
  1. International Shipping:
  • For international orders, customs duties and taxes may apply upon delivery. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
  • Pratishtha.co is not responsible for any customs duties, taxes, or additional fees incurred during international shipments.
  1. Order Modifications:
  • Once an order has been placed, modifications such as changes to the shipping address or shipping method may not be possible. Please ensure all information is accurate before completing your purchase.
  • If you need to make any changes to your order, please contact our customer support team as soon as possible for assistance.
  1. Returns and Exchanges:
  • For information on returns and exchanges, please refer to our https://pratishtha.co/refund_returns
  1. Contact Information:
    • If you have any questions or concerns about our shipping and delivery policy, please contact us at info@pratishtha.co or call us at +919823209279.

pratishtha.co reserves the right to update or modify this shipping and delivery policy at any time without prior notice. Please review this policy periodically for any changes.

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